They are very good in identifying problems in the line of their job expertise. Had issues in our exterior chimney brickwork and explained to us every details. It was not properly installed. I have them took care it. I used their service before to my entryway fountain. With the 2 years of making business with them, I haven't encountered any major problems, though I admit there were some minor issues which are very considerable. Not a big deal. In overall their service are great and with quality and I would use them again without hesitation.
Kansas City Masonry redesigned my 90 year old fireplace in our home. It was really a great job and overwhelmed with the outcome. The brickwork in the fireplace was very old, the job required some improvisation and re-building, and now it looks new but with the touch of traditional style. All of which was completed with great precision. Their company works efficiently and effectively, I trusted their company, which I didn't regret. with the experience they have, everything turned perfectly okay. They were always cleaning the mess at the end of the workday which I like about the..I would recommend this company without hesitation.
It's been almost a year since I hired this company and it was a great privilege to work with these people. The owner was very respectful and helpful. He discussed to me all things that need to focus and work on. He didn't want me to push tight out of my budget. So waited few weeks to finally make decision and we've contacted them back and have them installed new paver and walls on either side of our driveway. The workers came on time and they seem enjoying what they were doing. I've heard them sometimes cracking jokes which was a good icebreaker for them. And finally, when they finished the job, it turned out great. The paver looked really beautiful and perfectly lined up. Everything was very impressive from employees down to their craftmanship. Such a great people to work with. Awesome!!!